Frequently Asked Questions
Frequently Asked Questions
Products
Are your products safe to consume?
Yes, all our products are sourced from trusted manufacturers and meet quality and safety standards. We recommend consulting your doctor before starting any new supplement, especially if you have a medical condition.
How do I know which product is right for me?
Our product descriptions include detailed usage guidance. If you need personalised advice, feel free to contact us at support@saranshfitness.com.
Are your products vegetarian/vegan?
Please check the individual product pages for ingredient details and dietary information, as this varies by product.
Orders & Payments
What payment methods do you accept?
We accept all major payment methods including UPI, credit/debit cards, net banking, and cash on delivery (where available).
Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 12 hours of placement. Please contact us immediately at support@saranshfitness.com with your order number.
Shipping & Delivery
How long does delivery take?
We typically deliver within 4–7 business days across India. Delivery timelines may vary based on your location.
Do you offer free shipping?
Please check our current promotions on the website for free shipping offers.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS.
Returns & Refunds
What is your return policy?
We accept returns within 7 days of delivery for damaged or incorrect items. Please refer to our Refund Policy for full details.
How long does a refund take?
Refunds are processed within 5–7 business days after we receive and inspect the returned item.